Shipping Policy:

 

Our online shop only offers UK shipment at the moment.  We use a courier so parcels can be tracked and signed for. Please make sure that you arrange an appropriate address for parcels to be collected.  Parcels are charged by their weight and you will be guided through the process by a series of simple instructions at checkout.

 

European & International shipping policies:

 

For European & International shipping please contact the office direct and we can get a price to you.  We will provide you with an individual quote for your delivery destination.

 

Duties & Taxes:

 

International customers are responsible for duties and taxes for shipping to the destination country.  Molly Mahon cannot estimate or cover duties or customs on international shipping.

Refund / Cancellation Policy:

 

All Molly Mahon goods are handmade and variations in colour, pattern and size should be expected to provide you with a unique product and Molly Mahon does not accept returns on these irregularities.  However, if for some other reason you are not satisfied you may send your purchase back in the original packing within 14 days, for exchange or refund. 

 

For your attention we cannot refund the postage and you will have to pay for the return postage. 

Please note reference with goods sent with free shipping, refunds will be paid less the amount to post the item.  Postage is valued by its weight - less than 1kg = £4.65, less than 2kg = £5.40 and 2kg and greater = £9.36 unless otherwise specified on special deliveries.

 

If you notice the order is damaged, do not accept the package and contact us immediately.  Alternatively take a photograph of the damage, and/or send it back notifying us of the damage and we will ready for an exchange or refund.  Sale goods are not eligible for exchanges, returns or refunds.

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Contact us:

Chaffinch Studio, Forest Row, East Sussex.  RH18 5AT

hello@mollymahon.com - 01342 825 700

© 2019 by Molly M Ltd