Terms & Conditions:

 

Welcome to the "www.mollymahon.com" website (the "website") Terms & Conditions.  Molly Mahon ("Molly Mahon", "we", "us" or "our") provides the services available on the website.  Your use of this website is governed by these terms and conditions set out below.  By using any part of this website, completing your customer registration with us and/or placing an order on the website you agree to be bound by the terms and conditions.

 

Molly Mahon's company name is Molly M. Ltd who is the supplier of the goods and the companies address is Chaffinch Studio, Highgate Works, Tomtits Lane, Forest Row, East Sussex.  RH18 5AT

 

Fabric & Wallpaper Terms & Conditions:

 

Colour matching:

Due to our base cloth being made from natural linen there can be a variance in colour from batch to batch.  Whilst we make every effort to ensure that colours correspond to our samples, slight variances may occur.

 

Colour Fastness:

Our fabrics are not guaranteed against colour fading.  Direct sunlight is not recommended and lining and interlining is strongly recommended when using our fabrics for curtains and blinds.

Cleaning:

Dry Cleaning is recommended for our fabrics.  Up to 5% shrinkage can be expected.

Treatments:

No liability will be accepted for changes in appearance, performance, or defects in any of our fabrics if they are treated after purchase by applying or processing of any kind, including flame proofing or the application of stain repelling treatments.

Prices:

Prices do not include carriage, freight and insurance, and are subject to alteration without notice.

Faulty goods:

Goods must be carefully inspected prior to cutting.  Once cut or trimmed, we cannot accept any fabric or wallpaper returns.

Deliveries to Third parties:

Where deliveries are made to third parties (curtain makers, upholsterers, decorators etc) on the instructions of the customer, it is the responsibility of the customer to ensure that the correct material is received.  We cannot accept claims after the fabric/wallpaper has been cut.  Also, no claims will be accepted in respect of any cost making up.

Returned goods:

Return goods will not be accepted without prior agreement.  A 20% handling fee, plus any carriage costs, will be deducted from the credit.

 

Payment Policies:

 

Molly Mahon accepts all major credit cards through PayPal, an easy, secure method of online payment.  You will be guided through the process of placing an order by a series of simple instructions on the website. You do not need a PayPal account for this transaction.

 

Privacy Policy:

 

Please see our new revised policy page which is now in line with the new Privacy Policy regulation act May 2018.

 

Refund / Cancellation Policy:

 

All Molly Mahon goods are handmade and variations in colour, pattern and size should be expected to provide you with a unique product and Molly Mahon does not accept returns on these irregularities.  However, if for some other reason you are not satisfied you may send your purchase back in the original packing within 14 days, for exchange or refund. 

 

For your attention we cannot refund the postage and you will have to pay for the return postage. 

 

If you notice the order is damaged, do not accept the package and contact us immediately.  Alternatively take a photograph of the damage, and/or send it back notifying us of the damage and we will ready for an exchange or refund.  Sale goods are not eligible for exchanges, returns or refunds.

May Mega Sale 2019:

Any clearance sale is a non refundable item on point of purchase.  This includes Ceramics, Starry Skies table cloth & Duvet, Pillow cases and Quilts.  We will not accept returns. 

Block Printing Courses terms & Conditions:

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Contact us:

Chaffinch Studio, Forest Row, East Sussex.  RH18 5AT

hello@mollymahon.com - 01342 825 700

© 2019 by Molly M Ltd